Terms of service

Terms of Service

OVERVIEW

This website is operated by Rachael Wild. Throughout the site, the terms “we”, “us” and “our” refer to Rachael Wild. Rachael Wild offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including, without limitation, users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Any new features or tools added to the current store will also be subject to these Terms of Service. You can review the most current version at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes. Your continued use of the site following the posting of changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority and you have given us consent to allow your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you, in using the service, violate any laws in your jurisdiction (including copyright laws).

You must not transmit any worms, viruses, or destructive code. A breach or violation of any of the Terms will result in immediate termination of your services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card info) may be transferred unencrypted and involve transmissions over various networks and changes to conform to technical requirements. Credit card information is always encrypted.

You agree not to reproduce, duplicate, copy, sell or exploit any part of the service without our written permission.

SECTION 3 – ACCURACY, COMPLETENESS & TIMELINESS

We are not responsible if information made available on this site is not accurate, complete, or current. The material is for general information and should not be relied upon without consulting more accurate sources.

We may modify the contents of this site at any time but have no obligation to update any information.

SECTION 4 – MODIFICATIONS TO SERVICE AND PRICING

Product prices are subject to change without notice.

We reserve the right to modify or discontinue the service at any time. We will not be liable for any changes, price adjustments, or suspension of service.

SECTION 5 – PRODUCTS OR SERVICES

Certain products may be available exclusively online. These may have limited quantities and are subject to our [Refund Policy]

We do our best to display accurate images and colours, but cannot guarantee colour accuracy on all monitors.

We may limit product sales to any person, region, or jurisdiction. Descriptions and pricing are subject to change without notice. Any offer is void where prohibited.

We do not guarantee that the quality of any products or services will meet your expectations.

SECTION 6 – BILLING AND ACCOUNT INFORMATION

We may limit or cancel orders at our discretion. In that case, we will attempt to contact you via the email or phone provided at checkout.

You agree to provide current and accurate information for all purchases and accounts. Please update your details promptly to ensure we can complete your transactions.

See our [Refund Policy] for more details.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” and without warranties. Use of such tools is at your own discretion and risk.

Any new services or features added in the future will also be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

Some content, products, and services may include materials from third parties. Third-party links may direct you to websites that are not affiliated with us.

We are not responsible for evaluating or monitoring third-party content and will not be liable for any issues arising from their use.

SECTION 9 – USER COMMENTS AND SUBMISSIONS

If you submit comments, ideas, or suggestions to us, you agree that we may use them without restriction.

We are not obligated to keep comments confidential or to pay compensation. We may remove or edit comments we find inappropriate or unlawful.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information is governed by our [Privacy Policy]

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally, there may be errors on the site related to pricing, product descriptions, or availability. We reserve the right to correct them without prior notice.

SECTION 12 – PROHIBITED USES

You are prohibited from using the site or its content for:

  • unlawful purposes

  • violating any laws or third-party rights

  • submitting false or misleading information

  • uploading viruses or harmful code

  • collecting personal info of others

  • spamming, phishing, or scraping

  • immoral or offensive conduct

Violation may result in termination of your access.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee uninterrupted, error-free service. All services and products are provided “as is” and “as available.”

We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the service or any products.

In jurisdictions where limitations of liability are not allowed, our liability is limited to the maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Rachael Wild and affiliates from any claims, damages, or demands arising from your violation of these Terms or applicable laws.

SECTION 15 – SEVERABILITY

If any provision of these Terms is found unenforceable, it will not affect the rest of the agreement, which will remain valid.

SECTION 16 – TERMINATION

These Terms remain in effect unless terminated by either party. You may stop using the site at any time.

We may also terminate your use if you violate any terms or conditions. You will remain liable for any outstanding charges.

SECTION 17 – ENTIRE AGREEMENT

These Terms, together with our policies, constitute the entire agreement between you and us.

SECTION 18 – GOVERNING LAW

These Terms of Service shall be governed by the laws of South Africa.

SECTION 19 – CHANGES TO TERMS

You can review the latest version of our Terms of Service at any time on this page.

We reserve the right to update or modify these Terms. Continued use of the site after changes are posted constitutes your acceptance.

SECTION 20 – CONTACT INFORMATION

Questions about the Terms of Service?

Get in touch:
Rachael Wild
📧 hello@rachaelwild.co.za
📍 River Club, Sandton, Gauteng, 2191
📞 +27 84 468 6356